Delivery Information
For the benefit of our customers we also offer a delivery service through "The Courier Guy" https://www.thecourierguy.co.za/ .
Your time is important to you. Save time, remove the hassle, let us deliver to a convenient place for you.
All of the items we send have been wrapped and packaged by their specifications to ensure that our products is not damaged during transit.
Delivery Fees
Important Notice: Currently free delivery fees apply within South Africa.
Normal Delivery Fees:
Delivery rates are calculated by weight, on orders where the batteries weigh less that 20kg we charge a nationwide fee of R160 per item;
on orders where the batteries weigh more that 20kg we charge a nation wide fee of R 250 per item;
When do I get my Battery?
Most of orders are shipped within two business days. Orders placed over the weekend are dispatched on Mondays.
If you live within a 15km radius from our store you can expect same day delivery if the order is placed before 2pm on a week day.
If you live in any major city in you can expect deliver within 1 - 2 business days.
If you live in a rural area or far from a big city you can expect delivery within 3 - 5 business days.
I didn't receive my battery, what now?
A parcel is considered lost after it has been in the postal system for a period of 15 business days. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.
WRONG OR INCOMPLETE ADDRESS:
If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
Please also see our refund policy.